To make the process easy to understand, within our published terms, for a clear commercial understanding, customer care can assist for order, shipping, return, exchange, payment, product-information, or privacy questions.
Our Order Requests Standard
For consistent handling, under the store standard, expressed in customer-ready terms, state the applicable order number and a concise description of the request, but do not provide complete card credentials. At the same time, as applied by this store, A customer may request cancellation before shipment; after shipment, the Refund Policy applies.
Our Customer Care Hours Standard
To explain how this works, for straightforward administration, with the customer impact made clear, customer assistance is offered Monday to Friday, 9:00 AM–5:00 PM in the store timezone (America/Chicago). Where relevant, for consistent customer care, messages submitted after closing are answered during the next service period.
Store Contact and Service Information
To avoid uncertainty, to set a clear expectation, for day-to-day application, Merchant identity: Sun Bum
As part of our service commitment, for a transparent checkout experience, described in practical language, Contact email: maiq0722@gmail.com
To explain how this works, for straightforward administration, expressed in customer-ready terms, Phone: 877-978-6286
To explain how this works, for consistent customer care, presented without ambiguity, Physical merchant address: 444 S Coast Highway 101, Encinitas, CA 92024, US
To keep expectations transparent, for shoppers reviewing this page, with the customer impact made clear, Support-team schedule: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).