About Us

To keep expectations transparent, as applied by this store, stated directly, sun Bum offers sun care, face and body sunscreen, mineral and chemical SPF options, lip care, after-sun care, and related hair and skin protection products to customers in the United States. In the same context, to set a clear expectation, our goal is a clear, dependable shopping experience with straightforward product information and support.

What to Know About Our Service Commitments

  • A core store commitment is for consistent customer care, as the store administers it, free standard shipping on every U.S. order and tracking after shipment.
  • Customers can expect for a transparent checkout experience, applied consistently, clear processing, delivery, return, exchange, and payment information.
  • A core store commitment is for consistent customer care, for a clear commercial understanding, responsive customer care during the service hours stated below.
  • Our service commitment includes as applied by this store, used as the operative rule, product specifications, care guidance, and safety information based on the applicable product listing.

What Our Catalog Is Designed For Explained

As a straightforward operating rule, throughout the applicable process, expressed in customer-ready terms, the current assortment supports daily sun protection, outdoor exposure, after-sun soothing, and sun-conscious skin, lip, and hair care. For that reason, under the store standard, product-specific directions, ingredients, materials, care information, and safety warnings are stated on the applicable product listing and should be reviewed before use.

Policies and Support

Our policy is designed so that within our published terms, with the customer impact made clear, please review our published policies before ordering. In application, to set a clear expectation, reach our customer-care team whenever you need help understanding a product listing or an order.

How to Reach the Merchant

As part of our service commitment, as part of the customer agreement, applied consistently, Merchant identity: Sun Bum

As part of our service commitment, for consistent customer care, expressed in customer-ready terms, Support email: maiq0722@gmail.com

Under our customer-care standard, as applied by this store, as the controlling customer standard, Service phone: 877-978-6286

To make the process easy to understand, for shoppers reviewing this page, read together with the page below, Business location and returns address: 444 S Coast Highway 101, Encinitas, CA 92024, US

For a predictable shopping experience, as a practical service rule, as the controlling customer standard, Customer assistance hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).